Our Commitment to Safer Gambling
Spinko is committed to providing a safe and enjoyable online gambling environment. We believe that gambling should be a form of entertainment, not a source of financial or personal distress. Our Responsible Gaming policy outlines the measures we have implemented to prevent problem gambling and to support our players in maintaining control over their gaming activities. We are dedicated to upholding the highest standards of player protection, in compliance with the regulations set by our licensing authority.
We understand that for a small percentage of individuals, gambling can transition from a harmless pastime into a serious problem. At Spinko, we are proactive in identifying and addressing such concerns. Our staff are trained to recognise the signs of problem gambling and to guide players towards the resources available for assistance. We continuously review and update our policies and tools to ensure they are effective and accessible to all our players.
Recognising the Signs of Problem Gambling
It is important to be aware of the indicators that gambling may be becoming a problem. Recognising these signs early can help prevent more serious issues. If you or someone you know exhibits several of these behaviours, it may be time to seek help.
- Spending more money or time on gambling than you can afford.
- Feeling the need to be secretive about your gambling activities.
- Chasing losses, trying to win back money you have lost.
- Gambling affecting your relationships, work, or studies.
- Feeling anxious, guilty, or depressed because of gambling.
- Borrowing money or selling possessions to gamble.
- Neglecting responsibilities to gamble.
- Thinking about gambling constantly.
- Lying to family or friends about the extent of your gambling.
Spinko encourages all players to honestly assess their own gambling habits. If you are concerned, please consider using the tools we provide or seeking external support.
Keeping Gambling Fun and Under Control
Maintaining control over your gambling ensures it remains a fun and recreational activity. Here are some practical tips Spinko recommends to keep your play balanced:
- Set a budget for your gambling and stick to it, never exceeding what you can afford to lose.
- Set time limits for your gaming sessions and take regular breaks.
- Never gamble when you are feeling stressed, upset, or under the influence of alcohol or drugs.
- Balance gambling with other enjoyable activities and hobbies.
- View gambling as entertainment, not as a way to make money or recover debt.
- Avoid chasing losses, accept that sometimes you will lose.
- Do not let gambling interfere with your daily responsibilities or relationships.
Spinko provides various tools within your account settings to help you manage these aspects of your play effectively.
Setting Deposit, Loss and Wager Limits
Spinko offers you the ability to set personal limits on your account to help manage your spending and time. These limits are designed to give you greater control over your gambling budget and prevent you from spending more than you intend. You can set limits for:
- Deposit Limits: Restrict the amount of money you can deposit into your Spinko account over a specified period (daily, weekly, or monthly).
- Loss Limits: Define the maximum amount of money you are willing to lose over a specific timeframe (daily, weekly, or monthly). Once this limit is reached, you will be prevented from placing further bets until the period resets.
- Wager Limits: Control the total amount you can wager over a specified period (daily, weekly, or monthly).
You can adjust these limits at any time through your account settings. Increasing a limit will typically take 24 hours to become effective, allowing for a cooling-off period. Decreasing a limit, however, will take effect immediately. This feature is a core part of Spinko's commitment to responsible gaming.
Time-Outs and Cool-Off Periods
If you feel you need a short break from gambling, Spinko offers "Time-Out" or "Cool-Off" periods. This feature allows you to temporarily suspend your account for a defined period. During a Time-Out, you will not be able to deposit funds or place bets. You will still be able to log in and withdraw any remaining funds.
Available Time-Out durations typically range from 24 hours to several weeks. This option is ideal if you need a short pause to re-evaluate your gaming habits or simply to take a break from the casino environment. You can activate a Time-Out through your account settings. Once the selected period expires, your account will automatically reactivate.
Self-Exclusion Options
For players who feel they need a more substantial break from gambling, Spinko provides a self-exclusion option. Self-exclusion allows you to block yourself from accessing your account for an extended period, typically from six months up to five years, or even permanently. During a self-exclusion, you will not be able to log in, deposit funds, or place any bets on Spinko.
We take self-exclusion very seriously. Once activated, it cannot be reversed until the chosen period has fully elapsed. We also recommend considering self-exclusion from other gambling operators if you choose this option with Spinko. To initiate a self-exclusion, please contact our customer support team, who will guide you through the process and provide further information. This measure is a crucial safeguard for those who need significant assistance in controlling their gambling.
Protecting Minors
Spinko is strictly committed to preventing underage gambling. It is illegal for anyone under the age of 18 (or the legal age of majority in their jurisdiction) to open an account or gamble on our platform. We employ robust age verification procedures to ensure that only eligible individuals can access our services. During the registration process, we require proof of age and may conduct additional checks to confirm identity.
We urge parents and guardians to take responsibility for preventing minors from accessing gambling websites. Here are some recommendations:
- Keep your Spinko account details confidential and do not share them with anyone underage.
- Install parental control software on your devices to block access to gambling sites.
- Educate children about the risks associated with gambling.
- Monitor their internet usage and be aware of their online activities.
If we discover that a minor has registered an account with Spinko, the account will be immediately closed, and any winnings will be forfeited.
Reality Checks and Session Reminders
To help you monitor your gaming activity and avoid losing track of time, Spinko offers "Reality Checks" and session reminders. A Reality Check is a pop-up notification that appears at predetermined intervals during your gaming session. This reminder will inform you of the elapsed time, your total stakes, and your winnings or losses during that session.
You can set the frequency of these reminders, for example, every 30 minutes or every hour. The purpose of the Reality Check is to prompt you to take a break, review your activity, or consider ending your session. This tool helps you make informed decisions about continuing to play and reinforces responsible gaming habits. You can manage your Reality Check settings within your Spinko account.
Taking a Self-Assessment
Understanding your own gambling behaviour is the first step towards responsible play. Spinko encourages all players to regularly take a self-assessment. This involves answering a series of questions designed to help you reflect on your gambling habits and identify any potential risks. An honest self-assessment can provide valuable insights into whether your gambling remains within healthy limits or if it is beginning to cause concern.
Typical self-assessment questions might include: Do you spend more money than you can afford to lose? Do you feel restless or irritable when trying to cut down on gambling? Has gambling caused problems in your relationships? Your answers are confidential and are intended solely for your personal reflection. If your self-assessment indicates potential issues, Spinko provides the tools and resources mentioned above to help you manage your play or seek further assistance.
Hvar á að leita hjálpar
Ef spilamennskan er hætt að vera skemmtileg er ókeypis og trúnaðaraðstoð í boði. Þessi samtök eru óháð þessari síðu og öllum rekstraraðilum:
Innlend aðstoð: Ísland
- SÁS (Samtök áhugafólks um spilafíkn)
- Red Cross Helpline 1717 · Hjálparsími: 1717
- Sjálfsútilokun: Operator self-exclusion (no national register)
Alþjóðleg aðstoð (öll lönd)
- Gambling Therapy (free global online support in 30+ languages)
- GamCare, National Gambling Helpline · Hjálparsími: 0808 8020 133
- Gamblers Anonymous (international 12-step fellowship, find local meetings)