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We appreciate your interest in Spinko. Your feedback, questions, and suggestions are important to us. This page outlines the best ways to contact us, clarifying what we can and cannot assist with.

Please read through the sections below to ensure your inquiry is directed appropriately. This will help us provide you with the most efficient and accurate response possible.

Spinko is an independent affiliate and review website. We specialize in providing comprehensive reviews and information about various online gambling brands, including online casinos and sportsbooks. Our purpose is to offer unbiased insights, comparisons, and news to help you make informed decisions about online gaming.

It is crucial to understand that Spinko is not an online casino, sportsbook operator, or gambling platform. We do not operate any gambling games, hold player accounts, process financial transactions, or manage any aspect of player gameplay. We act solely as an informational resource and a guide to the online gambling landscape.

We are here to assist with matters directly related to the content and operation of the Spinko website. Specifically, we can help with:

• Feedback on our reviews: If you have insights, corrections, or believe information in one of our reviews is inaccurate or outdated.
• Suggestions for new content: If there are specific online casinos, sportsbooks, or topics you would like Spinko to review or cover.
• Partnership and advertising inquiries: For businesses interested in collaborating with Spinko or advertising on our platform.
• Technical issues with the Spinko website: If you encounter broken links, display problems, or other technical difficulties while browsing Spinko.
• General questions about our methodology: How Spinko conducts its reviews and rates online gambling brands.

As an independent review site, Spinko has no access to or control over individual player accounts or the operations of the gambling brands we review. Therefore, we cannot assist with any of the following:

• Player account access or recovery.
• Issues related to deposits, withdrawals, or payment processing.
• Verification (KYC) procedures for any online casino or sportsbook.
• Resolution of gameplay disputes or bonus terms.
• Complaints about specific games, software providers, or odds.
• Requests for account closure or self-exclusion from an operator.
• Any financial transactions or holdings related to player funds.

For any of these issues, you must contact the customer support of the specific online casino or sportsbook directly. They are the only entity with the authority and access to assist you.

If you are experiencing problems with your player account, including login difficulties, deposit failures, withdrawal delays, bonus disputes, or verification document submissions, you must contact the support team of the online casino or sportsbook where you hold your account. Spinko does not have access to your personal account details, transaction history, or any internal systems of these operators. We cannot intervene on your behalf or provide assistance for these matters.

Look for the "Support," "Help," or "Contact Us" section on the operator's website. They typically offer live chat, email, and sometimes phone support.

For all legal matters concerning Spinko, including but not limited to regulatory compliance, data protection (GDPR), and contractual issues, please direct your correspondence to our dedicated legal department. We take our legal obligations seriously and ensure all inquiries are handled appropriately and in a timely manner.

Please send all legal communications to: [email protected]

Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please submit a formal notice to our designated agent. Your notice should include specific details about the copyrighted work, the infringing material, and your contact information.

Please send all DMCA and copyright-related correspondence to: [email protected]

Spinko is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe and responsible play. If you or someone you know is struggling with gambling, please seek help from professional organizations.

Here are some globally recognized resources that can provide support:

• Gamblers Anonymous: Offers meetings and support for individuals with gambling problems.
• GamCare: Provides information, advice, and support for anyone affected by problem gambling in the UK.
• National Council on Problem Gambling (NCPG): Offers a national helpline and resources in the USA.
• BeGambleAware: Provides free, confidential help for anyone worried about their or someone else's gambling.

Remember, help is available, and taking the first step is crucial. Spinko encourages all players to gamble responsibly and within their means.

We aim to respond to all legitimate inquiries within 2-3 business days. Complex issues, legal inquiries, or DMCA requests may require additional time for thorough investigation and response. We appreciate your patience and understanding as we process your communication.

Please note that inquiries sent to the incorrect department, or those outside the scope of what Spinko can assist with, may experience delays or may not receive a direct response, as we will be unable to help.