Contact Us

We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please use the appropriate channels outlined below to ensure your message reaches the correct department efficiently.

As an independent review and affiliate website, Spinko focuses on providing honest and comprehensive evaluations of online gambling brands. We are not an online casino operator, nor do we host any gambling services directly.

Spinko is an independent online platform dedicated to reviewing and providing information about various online gambling brands, including casinos and sportsbooks. Our mission is to offer unbiased insights, detailed analyses, and helpful guides to assist players in making informed decisions. We conduct thorough research into game selections, bonus offers, payment methods, customer support quality, and overall user experience at different operators.

It is crucial to understand that Spinko does not operate any online casino or sportsbook. We do not hold player accounts, manage funds, process transactions, or offer direct gambling services. Our role is solely that of an informational and evaluative resource.

We are here to assist with matters directly related to the content and operation of the Spinko website. Specifically, we can help with:

• Feedback on our reviews, articles, or guides.
• Suggestions for new online gambling brands to review.
• Corrections or updates to information presented on Spinko.
• General inquiries about our review methodology or editorial process.
• Partnership opportunities, advertising inquiries, or business development proposals.
• Questions about Spinko's website functionality or user experience.

For any of these matters, please reach out to us using the contact methods provided on this page. We strive to provide accurate and helpful information to our users.

As an independent review site, Spinko cannot assist with issues related to specific online gambling operators. We do not have access to their systems, databases, or customer support tools. Therefore, we cannot help with:

• Player account access, login problems, or password resets.
• Details regarding deposits, withdrawals, or payment processing at any casino.
• Questions about specific bonus terms, wagering requirements, or promotional offers from operators.
• Disputes with an online casino or sportsbook regarding gameplay outcomes.
• Verification processes (KYC, Know Your Customer) required by gambling operators.
• Technical issues experienced on an operator's website or gaming platform.
• Live chat support for any online casino or sportsbook.

For any of the issues listed above, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity with the authority and access to resolve such matters.

If you are experiencing any problems with your player account, including login difficulties, account verification (KYC), deposit failures, withdrawal delays, or bonus-related queries, you must contact the customer support department of the specific online casino or sportsbook where you hold your account. Spinko does not have the ability to intervene or provide assistance with these operational aspects.

Each online gambling operator has its own dedicated customer service channels, typically including email, live chat, or telephone support. Please refer to the respective operator's website for their contact details and support options. They are equipped to handle all inquiries related to your personal account and financial transactions.

For all legal inquiries pertaining to Spinko, including contractual matters, regulatory compliance questions, or any other legal concerns, please direct your correspondence to our dedicated legal department. We take all legal matters seriously and will respond appropriately.

Please send all legal communications to: [email protected]

This email address is exclusively for legal correspondence. Communications unrelated to legal matters sent to this address may not receive a response.

Spinko respects the intellectual property rights of others and expects our users to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Spinko website, please notify us immediately. We adhere to the provisions of the Digital Millennium Copyright Act (DMCA) and will promptly address valid takedown requests.

To submit a DMCA or copyright infringement notice, please provide the following information:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address.
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send your DMCA and copyright takedown notices to: [email protected]

Spinko is committed to promoting responsible gambling practices. While we do not operate gambling services, we strongly advocate for safe and responsible play. If you or someone you know is struggling with gambling-related issues, please seek help from professional organizations. We cannot provide direct counseling or support, but we encourage you to utilize the resources available from recognized responsible gambling bodies.

Many jurisdictions offer helplines, self-exclusion programs, and support groups dedicated to assisting individuals with gambling problems. Please consult your local regulatory authority or a reputable international organization for guidance and support. Remember, gambling should always be for entertainment, not a source of income or a way to recover debt.

We endeavor to respond to all legitimate inquiries submitted through the appropriate channels in a timely manner. Our standard response time for general inquiries and feedback is typically within 2-3 business days. Legal inquiries and DMCA notices may require additional time for review and processing, but we aim to acknowledge receipt within 48 hours.

Please note that inquiries sent to the incorrect department or those that fall outside the scope of what Spinko can assist with may experience delays or may not receive a direct response. We appreciate your patience and understanding as we work to address your communications effectively.